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Our reception at Bridgwater House is currently closed, but Council services remain operational. You can contact us by calling 0300 303 7800 or by emailing customer.services@sedgemoor.gov.uk

NHS Test and Trace Support Payments


In some circumstances, if you are required by law to self-isolate from the 28 September you may be supported by a payment of £500.

Government have announced a financial package to support and enforce self-isolation.

New financial package to support and enforce self-isolation

Sedgemoor District Council are now accepting applications for Test and Trace Support Payments. Please click on the link below to apply:

Apply for Test and Trace Support Payments

Please do not apply for a payment until you have registered your details correctly with the Test and Trace Service.

Who can get the Test and Trace Support Payment?

To get the Test and Trace Support Payment, you must:

  • be asked to self-isolate by NHS Test and Trace or via the NHS COVID-19 App, either because you've tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • have responded to messages received from NHS Test and Trace and have provided any legally required information, ensuring you supply the correct personal details
  • be employed or self-employed
  • be unable to work from home and will lose income as a result and
  • be currently receiving Universal Credit, Working Tax Credit, Income-Based Employment and Support Allowance, Income-Based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit.

If you are not in receipt of any of the listed benefits, you may still qualify for a Test and Trace Discretionary Payment if you are going to experience hardship as a result of having to self-isolate. To qualify for a Discretionary Payment, you must:

  • be asked to self-isolate by NHS Test and Trace or via the NHS COVID-19 App, either because you've tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • have responded to messages received from NHS Test and Trace and have provided any legally required information, ensuring you supply the correct personal details
  • be employed or self-employed
  • be unable to work from home and will lose income as a result
  • lose more than £150.00  gross earnings per week
  • be normally employed for 16 hours per week or more
  •  have less than £3000.00 in savings
  • be directly liable for rent to a landlord who is not a relative or for a mortgage and not currently be on a mortgage holiday

Please note that from 31/03/21 only one discretionary payment per applicant can be made during the course of the scheme.

In addition, from 8th March 2021, eligibility for a Test and Trace Support Payment will be extended to applicants who meet all the following criteria:

  • They are the parent or guardian living in the same household as a child aged 15 or under (or aged 25 or under with additional support requirements who have an Education and Health Care Plan, also known as an EHCP) who attends an education or childcare setting
  • They have not been told to self-isolate by NHS Test and Trace but who meet the other existing criteria for a Test and Trace Support Payment or discretionary payment; and
  • The child:
    • Has been told to self-isolate by NHS Test and Trace, or
    • Has been told to self-isolate by their education or childcare setting because they have been identified as a recent contact of someone who has tested positive, or
    • Is aged 16-25 with additional support requirements and has been notified to self-isolate by the NHS COVID-19 App

Updates To The Scheme With Effect From 16/08/2021

With effect from 16/08/2021, there will be further updates to the scheme. These updates are:

  • People who are fully vaccinated (i.e. have received both sets of vaccinations) and are identified as a close contact of someone who has tested positive for coronavirus will no longer have to self-isolate after the 16/08/2021. Therefore, if you are identified as a close contact of someone who has tested positive for coronavirus on or after 16/08/2021 but are fully vaccinated, you will no longer be eligible for a Test and Trace Support Payment. However, if you are fully vaccinated but subsequently test positive for coronavirus, you will remain eligible to apply for a payment under the existing criteria as there will still be a requirement for you to self-isolate.
  • People under the age of 18 who are identified as a close contact are no longer required to self-isolate. Therefore, only parents or guardians of children who test positive for coronavirus on or after 16/08/2021 and are therefore required to self-isolate can make an application for a Test and Trace Support Payment. Payment remains subject to the existing criteria.
  • Young persons between the age of 18 and 25 who have an EHCP in place and are not fully vaccinated will still be required to self-isolate and so are unaffected by the changes from 16/08/2021. However, if the young person is fully vaccinated then there is no requirement for them to self-isolate where identified they are identified as a close contact and so a Test and Trace Support Payment cannot be applied for on this basis. However, if they are fully vaccinated but subsequently test positive for coronavirus, you will remain eligible to apply for a payment under the existing criteria as there will still be a requirement for the young person to self-isolate.
  • Where the above conditions apply and you are not required to self-isolate, this is referred to as being 'exempt from self-isolation.' As such, where you are found to be not exempt from self-isolation, you may still qualify for a payment where all other conditions are met.

When can people apply?

The scheme came into effect on 28th September 2020, alongside the legal duty to self-isolate, and residents of Sedgemoor have been able to apply since 12th October 2020. Applications can be made up to 42 days after the first date of isolation. For example, if your first date of isolation is 1st September 2021, the last date on which an application could be made would be 13th October 2021.

Can I claim if I'm self-isolating after returning to the UK?

The scheme does not cover people who are self-isolating after returning to the UK from abroad, unless they have tested positive for coronavirus and have been instructed to self-isolate by NHS Test and Trace.

Can more than one person in a household claim?

People in the same household can make an individual application if they meet the qualifying criteria under the Standard Scheme. However, only 1 Discretionary Scheme payment per applicant can be made during the length of the scheme.

Can I claim more than once?

Under the Standard scheme, you can claim more than once, if you are told to self-isolate multiple times. Only one payment can be made per isolation period. Multiple payments cannot be made for overlapping isolation periods.

However,  only 1 Discretionary Scheme payment per applicant can be made during the length of the scheme and so multiple claims per applicant will be declined.

Can I apply on behalf of someone else?

Applicants can claim on behalf of someone else (e.g. a son on behalf of a parent) but the payment will only be made into the bank account in the name for whom the application was made (e.g. in the parent's name)

 

 


The Council is aware that in some cases, applicants may be overdrawn and may not be able to gain access to the payment. In these cases, the applicant may apply for protection. This protection is called a 'first right of appropriation of funds order'. More details of this can be obtained from the Money Advice Hub  or from Citizens Advice.

 

pdf Privacy Notice for Self Isolation Payment scheme V1.0 [173.92KB] arrowNHS Test and Trace