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Planning and Enforcement Privacy Notice

On this page you will find information about how and why we process your personal information when you submit a planning application to Sedgemoor District Council or submit a comment on a planning application.

Planning Online is also covered by Sedgemoor District Council's Privacy Notice.

What information do we collect about you?

When determining a planning or related application, Sedgemoor District Council receives a variety of personal information from a number of sources, including the applicant, the application form and any supporting documents, and interested parties/consultees. The types of personal information supplied can include:

  • contact information - your name, address, email address, phone numbers
  • your signature
  • your occupation
  • information about your health
  • information relating to expressed opinions or intentions in respect of a planning application

What information do we make public?

In order to comply with planning law we must have a register of applications that have been made to us - this is our Planning Online website.

We must make information available about who has made the application, what the application is, and what people think about it.

How do we treat documents?

We aim to have all the documents we receive in electronic format as quickly as possible (please allow 5 days for processing).

The way in which we deal with documents depends on how we receive them. Applications and comments can be submitted electronically or in paper format (in which case these are scanned into our planning system). We have software that allows us to blank out private information.

For interested parties' comments on an application, we put the sender's address as the document description, even if it appears in the letter itself. We do this as it makes it easier to find the comment and because contributor details are part of the public record for an application.

Information for applicants and agents

The Council will publish on its Planning Online website a copy of your completed application form and relevant supporting documents and drawings.

As of 5th July 2018 in order to protect the applicants personal data from any unnecessary disclosure, the Council will blank out the applicants phone number, email address and signature, however where there is an agent, we will display their name, address, email address, phone numbers and signature.

Please note: the agents phone numbers, email addresses and signatures can be redacted upon request.

This information is also shared with selected consultees in order to determine the suitability of the application.

Any sensitive personal data such as information about your health, will be removed before publication.

Information for consultees and interested parties

The Council will publish your comments on its Planning Online website and this includes your name and address. In order to protect your personal data from any unnecessary disclosure, the Council will blank out your phone number, email address and signature from the information that may be viewed via the website.

If you change your mind about the comment you have sent us and want it removing completely from the application, you should contact the planning case officer in writing (either by post or by email). This is to stop people asking us to remove your comments without your permission.

If an appeal against the application is submitted to the Planning Inspectorate, we will forward a copy of your comments to them and the applicant/agent.  The Planning Inspectorate will publish your comments on their website.

The Council will not publish defamatory or obscene comments, for more information please visit our Commenting on a Planning Application webpage.

What information do you keep about me?

If you have submitted a planning application, or a comment on an application, we will have saved your name and any contact details you have given us in our secure 'back office' software.

We do this so that we can correspond with the applicant/agent in relation to the application; notify them of any public meetings/site visits and of the outcome of the application.

For consultees or interested parties, we may need to advise if amended details are submitted or if an appeal is lodged against the outcome of an application. Your name and address will also be on any electronic copies of your comments that we keep in our document management system.

Planning Enforcement

All Planning Enforcement complaints are treated as private and confidential, details are stored securely in our 'back office' software.

We display limited information about Planning Enforcements, in the form of an Enforcement Register, this will only state when a formal Enforcement Notice has been issued on land/property.

Data Retention

Information from you will be retained until it is no longer needed and/or until the retention period has been reached. The Retention Schedule is available on our Privacy Notice webpage.

Information will be disposed of securely.

Data protection

We aim to comply with current Data Protection legislation; please refer to our Privacy Notice on our  Privacy Notice webpage.

We will:

  • Only use the information for the purposes of dealing with and considering the application;

Your responsibilities:

  • Only provide personal information if you are happy for it to be placed in the public domain, including publication on the internet.
  • Do not include personal information about another person (including family members) unless the individual concerned has consented and you can provide evidence of this consent.
  • Tell us as soon as possible if any of the personal information you have provided should change.

Other websites

Websites which are accessible through links to "related sites" from our Planning webpages or Planning Online are not covered by this privacy statement, so when you go to other websites you should read their own privacy policies.

Access to your information

For further information please see our Privacy Notice on our Privacy Notice webpage.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:


Telephone: 01278 435783

Address: Data Protection Officer

Sedgemoor District Council

Bridgwater House

King Square




How to make a complaint regarding Data Protection

If you have completed the internal complaints process and are still not satisfied you may complain to the Information Commissioner at

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