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Reception is closed, but we are open for business.

In line with government advice our reception at Bridgwater House remains closed. You can contact us by calling 0300 303 7800 or by emailing customer.services@sedgemoor.gov.uk

Sedgemoor District Council's Performance


Sedgemoor District Council is committed to continuous improvement in the way it works and the services it provides.

Performance Management is crucial to ensure the Council is delivering the best we can for our residents and visitors. We understand that our customers expect the Council to deliver its key priorities and day-to-day services in the most efficient and effective way possible.

To achieve this we monitor our performance on a daily basis through our electronic system, "Pentana", and through regular reporting to the Council's Executive Committee and Management Team. This helps us to identify areas that are performing well and opportunities for improvement. We use it as a key learning and improvement tool across the organisation.

Our performance management cycle provides the opportunity for councillors and managers to scrutinise our performance - we report monthly to Assistant Directors and quarterly to Operational Management Team and the Executive. A range of information is included, in particular progress against our Corporate Strategy Priorities and activities for the year.

The "Corporate Dashboard" provides an overview of performance against our priority themes of Customers & Efficiency, Growth & Infrastructure and Housing, Health & Wellbeing. It shows the progress we have made against key actions, operational delivery, and in our set of local performance indicators.

The "Corporate Performance Report" contains a range of additional supporting performance and management information on other aspects of the Council. This includes a summary of our financial position, strategic risks and Human Resource position.

The latest reports can be downloaded below.

Quarter 4 2020/21

Icon for pdf Corporate Dashboard Qtr4 2020-21 [3.25MB]
Icon for pdf Corporate Performance Report Qtr4 2020-21 [1.12MB]

Quarter 3 2020/21

Icon for pdf Corporate Dashboard Qtr3 2020-21 [3.25MB]
Icon for pdf Corporate Performance Report Qtr3 2020-21 [1.55MB]

Quarter 2 2020/21

Icon for pdf Corporate Dashboard Qtr2 2020-21 [3.35MB]
Icon for pdf Corporate Performance Report Qtr2 2020-21 [1.44MB]

Quarter 1 2020/21

Icon for pdf Corporate Dashboard Qtr1 2020-21 [4.59MB]
Icon for pdf Corporate Performance Report Qtr1 2020-21 [2.94MB]

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