The Duty Officer is available Monday to Friday from 9:00am to 1:00pm.
This free planning duty officer service can be accessed primarily by telephone (0300 303 7805) or in person at the Council Offices (please note that availability may be limited). The officer on duty is managed by a rota, if you phone or come into the office on a different day, you may not be able to speak to the same planning officer. No appointment is necessary but normally no more than 15 minutes is available for each enquiry.
Any advice given by the duty planner does not indicate any formal decision by the Council as a Local Planning Authority. Any views or opinions expressed are given in good faith and to the best of ability, without prejudice to the formal consideration of any planning application following statutory public consultation, the issues raised and evaluation of all available information.
For formal confirmation whether planning permission is required for a proposed development you will have to submit a Lawful Development Certificate, which are available on the Certificate of Lawfulness page.
You can use the information on our Pre-Planning Application Advice page to identify proposals which have a reasonable prospect of success as well as those that are likely to be unacceptable. This page also sets out how to obtain our formal determination as to whether planning permission is required. You may also wish to see Planning Portal - Do you need permission?.
Should you have a specific query about a particular planning application or appeal you should contact the Case Officer, where it will be possible to arrange an appointment with them if necessary.