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Help & Cookies

Finding your way around the site:

There are several ways to find the information you are looking for: the Search box, the Service Menu and the A to Z.

The Layout

  • At the top right of every page you will find the Search box, which allows you to search the contents of the entire website. Entering words or phrases into the Search box will bring up a list of relevant pages and documents.
  • At the top left of every page, you will find the Service Menu. Clicking on this will reveal a set of sections covering the various services offered by the council. Clicking on an icon or text label will take you to further information on that topic.
  • If you would prefer to look up information in an A to Z directory, this is available at the bottom of the Service Menu.


Sedgemoor District Council is able to provide members of the public who do not speak English with access to professional, qualified telephone interpreters in over 100 languages, 24 hours a day. For more details please see related page on the right side of this page.

Viewing Documents

There are many Council documents available from this website for you to download or view online. Some of the documents are in Microsoft Word format, Planning Application documents are held in TIFF format, however the majority of the documents are in pdf format - created with Adobe Acrobat software. 

If you cannot view a document:

This may be because you do not have the software you need on your computer. The FREE Reader software can be downloaded from the Adobe website: Adobe Reader. This is not a long process and can be completed within minutes. The Acrobat Reader software allows you to open any Adobe Acrobat document (pdf). For TIFF related issues please read the  TIFF Viewer Problems page.

If you have any further problems opening any documents on this website, please contact Customer Services.


When visiting, some information may be stored on your computer in the form of a cookie. Cookies are small text files transferred to a web site visitor's computer for added functionality or for tracking site usage.

There are two types of cookie:

  • Permanent cookies, which are saved to the computer and remain there after your browser is closed.
  • Session cookies, which are saved temporarily to the disk but are deleted when you close down your web browser.

This web site makes use of both permanent cookies and session cookies, but these cookies contain no personal data.

If you do not wish websites you visit to create cookies on your machine, you can change the settings in your web browser to prevent their use. However, by doing so, you may find that you are not able to take advantage of all features of the websites you visit.

This website uses Google Analytics to monitor website usage and performance. However, this data is logged anonymously, and IP Addresses are not recorded.