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Reception is closed, but we are open for business.

In line with government advice our reception at Bridgwater House remains closed. You can contact us by calling 0300 303 7800 or by emailing customer.services@sedgemoor.gov.uk

Homelessness and Housing Advice


Sedgemoor District Council offers a wide range of housing advice to tenants, landlords and homeowners

If you are struggling or worried about making your rent or mortgage payments whether you are a private, social tenant or homeowner, we can help you. Contact Sedgemoor District Councils Housing Advice Team on 0300 303 7793 or housing.advice@sedgemoor.gov.uk.

You can also visit www.gov.uk for up to date information on Government schemes to assist landlords and tenants, but the main message is keep paying your rent or mortgage as a priority.

We know that households are facing daily changes due to the COVID-19 pandemic. The Government have introduced measures to address such changes  and that include housing.

The government has made changes to the current eviction process and currently landlords or lenders are unable to start court proceedings within the next three months. However, you should continue to pay your rent or mortgage as one of your priority payments. 

The Government has announced help to ensure households can maintain their payments. Increased local housing allowance and universal credit standard allowance. Mortgage payment holidays for three months, which include buy to let mortgages.


The Housing Advice Service at Sedgemoor District Council provides advice and assistance on a wide range of housing related issues including renting privately, affordable home ownership, homelessness, illegal eviction, registering for social housing (Council or housing association accommodation). All of our advice is free and confidential.

Our Mission Statement - Our vision is to provide an honest, quality advice service, with customer care being paramount. We will do this by:

  • Providing high quality advice and assistance in order to prevent homelessness
  • Assisting vulnerable people to maintain independent living and
  • Treating all customers with respect and dignity

Further help and advice

If you cannot find the information you are looking for, please contact us and we can help.

If you are currently a tenant of Sedgemoor District Council, you can also contact Homes in Sedgemoor, who manage the Council's properties. Visit their website (Homes in Sedgemoor).

Young People (18-24yrs)

If you are a young person looking for housing advice or support we have a Pathways to independence (P2i) hub located at Routes, 14-16 St Mary Street, Bridgwater, TA6 3NL. You are welcome to drop in and speak to an advisor or support worker between 09.30am and 4pm Monday to Friday or call 03332001616 ext 3402.

If you are 16-17yrs old then please contact Children's Social Care on 0300 123 2224.


Homefinder Somerset

Homefinder Somerset is the way of finding social housing to rent. It lets you select the homes you would like to be considered for within Somerset. Anyone with a local connection to the Homefinder Somerset partner local authorities can apply to join the scheme including existing tenants who would like to transfer.


Affordable Housing options

Sedgemoor District Council is the largest provider of affordable housing in Somerset with approximately 4,000 homes. There are also numerous Registered Social Landlords (RSLs) providing affordable housing across Sedgemoor.


Preventing homelessness

All councils have a duty to prevent homelessness where possible. The Preventing Homelessness page shows ways in which we may be able to help.


Homelessness

There are a number of reasons why people become at risk of losing their home. The Housing Advice Team work to try and prevent people from becoming homeless in the first place.


Help moving into Private Rented Accommodation

Sedgemoor District Council works in partnership with local agencies to provide several schemes to assist people in housing need move into private rented accommodation. These include assistance with bonds and deposits, rent in advance and help to buy furniture.

pdf Privacy Notice Leaflet 2018 [218.1KB] pdf Somerset Homelessness and Rough Sleeper Strategy and Action Plan 2019 to 2023 [507.79KB] pdf Somerset Homelessness and Rough Sleeper Needs Assessment 2019 [1.17MB] pdf Somerset Homelessness and Rough Sleeper Joint Equality Impact Assessment 2019 [396.24KB]