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Reception is closed, but we are open for business.

Our reception at Bridgwater House is currently closed, but Council services remain operational. You can contact us by calling 0300 303 7800 or by emailing

The reception area will reopen to members of the public on Monday 4th October 2021 at 8:45am.

Street Cleaning

The street cleansing operations in Sedgemoor are provided by the Council's Clean Surroundings Service and its sub-contractors. The service is delivered in accordance with the requirements of the Environmental Protection Act 1990 and the associated Code of Practice for Litter and Refuse 2006.

The Code of Practice provides guidance on frequency of cleansing visits, and the time allowed for an area to be returned to an acceptable standard.

To keep the Sedgemoor area clean and to comply with these requirements we provide a wide range of operations including:

  • Mechanical and manual street sweeping/litter picking
  • Clearance of road spillages
  • Weed clearance
  • Regular emptying of litter/dog bins
  • Removal of sharps, syringes from public spaces
  • Street/pavement washing
  • Removal of fly tipped waste, and collection of evidence for enforcement action
  • Removal of animal and human excrement
  • Removal of animal carcases from the highway
  • Removal of graffiti and fly posters

To report a street cleaning problem during office hours (09.00 - 17.00) Monday - Friday, please contact Sedgemoor Direct on 0300 303 7800, or use the appropriate  form.

Mechanical and Manual Street Sweeping/Litter Picking.

Mechanical sweepers range from 4.2 tonne, to LGV 15 tonne vehicles providing routine sweeping in the district, and working with local developers assisting them in meeting their cleansing obligations. To request a quote for mechanical sweeping please contact the Clean Surroundings Manager or email

Road spillages

Spillages on the highway can lead to road traffic accidents and can be costly to clear up for the Council.

If you see an incident involving spillage on the highway - this could include oil/gravel/sand on the road, or dropped cargo, please report this to us.

If you have any details of the vehicle involved that might help us recover the costs of cleaning up, please let us know.

Weed clearance

The Council appoint contractors to spray highway and footpath weeds and vegetation, using a non-residual weed treatment. The Council normally arranges three sprays each year to ensure weed growth is controlled.

Regular emptying of litter/dog bins

All litter bins are emptied at the frequency prescribed in the Code of Practice, dependant on the level of use, and location. All bins are emptied at least once each week.

Removal of sharps and syringes from public spaces

To report syringes or other hazards, follow the Report It link. Never pick up a syringe you find in the street or in parks and open spaces. Report it, and we will collect it as soon as possible. Please provide as much detail as possible of the precise location to enable us to locate the item quickly.

Street/pavement washing

Routine street and pavement washing is carried out twice a year in Burnham on Sea and Bridgwater High Streets.

Removal of animal carcases from the highway

It is quite common to see animals that have been killed by traffic movement on or close to the highway. These are routinely removed by street sweeping crews during their daily duties. To report a dead animal near to or on the highway follow the Report It link. The majority of animals collected are wild animals or vermin, but in the more urban areas dead pets may be removed. Clean Surroundings keep a register of pets (mainly cats) collected from public spaces and carry out checks for any microchips that may identify the owner. To report a missing cat, or to check if we have recovered a pet in your area follow the Report It link.

Removal of fly tipped waste, and collection of evidence for enforcement action

For further information and to report fly tipping, please visit the Fly tipping page.

We endeavour to remove fly tips within 2 working days of receiving the report. Our staff have been trained to preserve evidence that may lead to prosecution of offenders.

Removal of animal and human excrement

If you are reporting dog fouling or human excrement please complete a Report Anti-Social Behaviour form, and Clean Surroundings will attend as soon as possible following your report.

Removal of graffiti and fly posters

For further information, please visit the specific Graffiti and Flyposting webpages.