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Bank holiday rubbish and recycling collections

Monday 28th May - Friday 1st June:

All collections during this period will be one day later, including Friday collections taking place on Saturday.
Icon for pdf Recycling and Refuse Collection Days for Bank Holidays 2018 [21.97KB]

Privacy Notice


Privacy Notice

Sedgemoor District Council aims to comply with the Data Protection Act 2018 and the General Data Protection Regulation (the Regulation).

This privacy policy explains how we use any personal information we collect about you.

What do we collect

The personal details collected are dependent on the service you want. In some areas it may just mean entering your name and email address; however other online forms may need more details to ensure all the right elements of your service request can be dealt with.

There are various reasons why we need to collect personal data. For example, we may need to ask for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities.

This website uses Google Analytics to monitor website usage and performance. However, this data is logged anonymously, and IP Addresses are not recorded.

How do we use your information

We aim only to collect the information necessary for what we do. We aim to comply with the principles of The Data Protection Act 2018.

We collect and process personal data about you in order to:

  • Deliver support services

  • Manage the services we provide

  • Train and manage the employment of our  staff who deliver those services

  • Help investigate any enquiries or complaints you make about our services

  • Keep track of spending on services

  • Check the quality of services

  • For research and planning of new services

How does the law allow us to use your information

There are a number of legal reasons why we need to collect and use your personal data. Generally we collect and use personal information where:

  • It is required by law

  • You, or your legal representative, have given consent

  • You have entered into a contract with us

  • It is necessary to perform our statutory duties

  • It is necessary to protect someone in an emergency

  • It is necessary for employment purposes

  • You have made your information publicly available

  • It is necessary for legal cases

  • It is to the benefit of society as a whole

  • It is necessary to protect public health

  • It is necessary for archiving, research, or statistical purposes

How long will we keep the information

Information from you will be retained until it is no longer needed and/or until the retention period has been reached. The Retention Schedule is available at: Icon for pdf Data Retention Schedule [694.41KB]

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at foi@sedgemoor.gov.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We ask that you give us accurate information, and that you tell us as soon as possible if there are any changes, such as a new address.

All individuals have certain rights under the Regulation and this includes the right to request access to your own data, the right to request your information to be erased and the right to request that your information is corrected. If you would like more information about this please contact the Data Protection Officer at foi@sedgemoor.gov.uk

Disclosure

We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

How safe is your information

We protect your information using technical and organisational security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Sedgemoor District Council, Data Protection Officer, foi@sedgemoor.gov.uk

How to make a complaint regarding Data Protection

If you have completed the internal complaints process and are still not satisfied you may complain to the Information Commissioner at www.ico.org.uk

 

 

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