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Waste & environment

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0845 408 2540
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Flooding Advice and Sandbag Policy 2014/15:

Flood warnings from the Environment Agency (EA)

The Environment Agency (EA) is responsible for issuing flood warnings. Flood warnings are issued to the Police, the Fire and Rescue Service, to the relevant local authorities and the general public.  There are three levels of Flood Warning with Severe being the most serious.

The public can call the EA Flood Line on 0845 988 1188 or visit the EA flood warning website (links are available at the bottom of this page) to obtain the latest situation in each area.

The Environment Agency has both national and regional Twitter accounts which provide timely and accurate information. The South West regional feed can be followed via @EnvAgencySW.

You can register to receive Environment Agency flood warnings via the link at the bottom of this page.

Sedgemoor District Council Sandbag Policy 2014/15:

General Information

Sedgemoor residents are responsible for protecting their own property from flooding and residents are strongly recommended to make provision, in advance, against the risk of flooding especially if you live in a property or area that is known to flood or have requested sandbags in the past.

Sandbag provision is currently a service provided by Sedgemoor District Council but may be subject to availability of materials and resources which can often be stretched in times of emergency.   

Sandbag Policy

When flooding is expected, and where resources allow, Sedgemoor District Council will provide sandbags for residents to collect. Proof of address is required to ensure limited stocks reach the most vulnerable areas/properties. We regret that we cannot issue sandbags, 'just in case', as sandbags deteriorate relatively quickly and may be unusable when you need to reply upon them.

The Council keep a limited stock of sandbags for residents to collect in order to protect external doors and air bricks that are at flood risk. Residents will be allowed a maximum of 6 sandbags per property. The Council is unable to provide sandbags to protect land, gardens, garages, sheds, outhouses, drives or similar as this diverts resources away from protecting homes.

Residents wishing to collect sandbags, should contact Sedgemoor District Council on 0845 408 2540 or local rate 01278 435435, (Monday to Friday 09:00 to 05:00pm) to check if the depot is open for collections. The Council normally keep a stock of sandbags for collection.

Where a resident is unable to collect sandbags from our depot due to restricted access caused by flooding or because they are elderly, vulnerable or disabled Sedgemoor District Council will endeavour to deliver sandbags to the property. This is subject to staff resource and vehicle access being available. During times of emergency resources to provide this service may be stretched. Residents who wish to have sandbags delivered to their property should contact their village agent in the first instance. A list of Village Agents and their contact details is available from the Community Council for Somerset via: http://somersetrcc.org.uk/somerset-village-agents-project/ or 01823 331222.

The Council cannot guarantee the provision of sandbags on days when requests are made after 3:00pm.

The Council will keep and maintain a record of properties that request sandbags as in previous years.

The responsibility for positioning the sandbags will lie with residents. Sandbags issued will become the responsibility of the resident for removal and disposal. The Council is unable to collect sandbags after use.

Sandbag Policy during times of severe flooding:

During times of severe flooding (or where there is a threat of severe flooding) where many properties are likely to be affected, sandbags may be deposited at a central point in the local area for resident collection.

Where a resident is unable to collect sandbags from a central location due to restricted access caused by flooding or because they are elderly, vulnerable or disabled Sedgemoor District Council will endeavour to deliver sandbags to the property. This is subject to staff resource and vehicle access being available. During times of emergency resources to provide this service may be stretched. Residents who wish to have sandbags delivered to their property should contact their village agent in the first instance. A list of Village Agents and their contact details is available from the Community Council for Somerset via: http://somersetrcc.org.uk/somerset-village-agents-project/ or 01823 331222.

Flood Protection Products

There are a number of different Flood Protection products available on the market and residents are advised to consider these since sandbags are unlikely to be effective for prolonged periods or where there is severe flooding. Flood Protection Products are Kite Marked.

Supply of Sandbags for Businesses

Due to limited stock of sandbags, the council are unable to provide sandbags for business. Businesses are advised to contact local building merchants for supplies of sandbags and sand.

Alternative sources of Sandbags

Most local building merchants supply sandbags and sand. Residents are advised to contact building merchants should they wish to have more sandbags

Advisory tips for protecting your home and the use of Sandbags

Please see our 'How to use sandbags' document which is available for download below.

An additional document 'Easy ideas for fast protection' and advice for residents with septic tanks is also available for download below.

There is significant flood protection guidance on the Environment Agency and National Flood Forum websites. Please visit the links provided at the bottom of this page for more information.

Flood Information from Sedgemoor District Council

Residents requiring flood-related support should contact Sedgemoor District Council on 0845 408 2546 , local rate 01278 435435 or email environmental.services@sedgemoor.gov.uk. The Sedgemoor Direct contact centre operates Monday to Friday 8:00am to 5:00pm and is closed on bank holidays.

You can also visit our Reception in King Square, Bridgwater 08:45 to 05:00pm Monday to Friday.

An out of hours emergency telephone line is available for Sedgemoor residents. Please call 0800 917 6520.

For the latest news and support information please visit Flooding news, information and support. Sedgemoor District Councils Twitter feed can be followed via @SedgemoorDC.

Where there is an emergency or 'threat to life' please call 999.  For general advice from Avon and Somerset Police call 101.

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