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The Housing Advice Service at Sedgemoor District Council provides advice and assistance on a wide range of housing related issues including renting privately, affordable home ownership, homelessness, illegal eviction, registering for social housing (Council or housing association accommodation). All of our advice is free and confidential.

Our Mission Statement - Our vision is to provide an honest, quality advice service, with customer care being paramount. We will do this by:

• Providing high quality advice and assistance in order to prevent homelessness
• Assisting vulnerable people to maintain independent living and
• Treating all customers with respect and dignity

Further help and advice

If you cannot find the information you are looking for, please contact us and we can help.

We also hold a weekly Housing Advice surgery at the Princess Hall, Burnham on Sea every Wednesday. There are drop-in sessions from 9.30am to 12.30pm and appointments only from 1.30pm to 4.30pm.

If you are currently a tenant of Sedgemoor District Council, you can also contact Homes in Sedgemoor, who manage the Council's properties. Visit their website (Homes in Sedgemoor).

Directory of Housing Support Services

There are a range of support services and supported accommodation in Sedgemoor Somerset Directory of Housing Support Services [567kb]  Please note, in order to access some of these services you will need to be referred by another agency.

Housing Advice Service User Group - Our Housing Advice Service needs your views

Sedgemoor District Council is committed to improving its housing services to provide high standards of customer service to all customers. Setting standards makes it possible for the Council as a whole, and for the Housing Advice Service in particular, to measure how much we are improving. As our customer we need your views on the delivery and continuous improvement of our housing services.

How can I get involved?

We are currently looking for volunteers to be part of a Housing Advice Service User Group. If you would like to be part of the group and can spare a couple of hours in the next few weeks then please contact us.

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• Housing Advice service customer satisfaction survey

  Your views of the housing advice service are very important to us, and we would be grateful if you would take part in this survey.

• Affordable Housing options

  Sedgemoor District Council is the largest provider of affordable housing in Somerset with approximately 4,000 homes. There are also numerous Registered Social Landlords (RSLs) providing affordable housing across Sedgemoor.

• Homelessness

  There are a number of reasons why people become at risk of losing their home. The Housing Advice Team work to try and prevent people from becoming homeless in the first place.

• Preventing homelessness

  All councils have a duty to prevent homelessness where possible.

• The Deposit Guarantee Scheme

  The Deposit Guarantee Scheme is sometimes known as the 'Bond Scheme' and is aimed at helping people who are homeless or threatened with homelessness to secure accommodation in the private sector.