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How to report problems and apply for a Review

Where a licensed premises or club premises are operated in such a way as to breach any of the four licensing objectives, the licence or club premises certificate can be subjected to review.

Premises should be operated in such a way as to meet the licensing objectives:

  • Prevention of crime and disorder
  • Prevention of public nuisance
  • Public safety
  • Protection of children from harm

If they are not, then any of the Relevant Authorities (such as the Police, Fire and Rescue Service, Environmental Health, Child Protection, Trading Standards, etc.) can apply to have the licence or club premises certificate reviewed, and anyone directly affected by the operation of the premises, such as local residents, can also ask for a review.

How to report problems and bring reviews

If you are being adversely affected by the operation of a premises, after it has been granted a licence or varied its licence under the Licensing Act 2003, there are a number of things you can do.

Initially you should contact the licensee and discuss your concerns as they may not be aware that their premises is causing you problems.  This action may quickly resolve the situation.

You can contact the Council or one of the other responsible authorities to report the problem.  The appropriate authority will depend on the nature of the problem. It is important that you keep a record of the dates and times when problems occur.  This assists the council in building a complete picture of the problem and may be of use if it is decided to take enforcement action or if you decide to call a review of the licence.

An application must be made in writing to the Council at the address below.  You must give a copy of the application and any supporting documentation to the holder of the premises licence to which the review relates, and to each responsible authority on the same day on which the application is served on the Licensing Authority.

Licensing & Fraud Manager
Licensing Unit
Sedgemoor District Council
Bridgwater House

For details of the holder of a premises licence, please contact us at

Current reviews

Information on licences currently being reviewed can be seen here: Licence reviews

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pdf Guidance for Review [291.33KB] pdf Review Application Form [278.54KB] pdf Disturbance Record Sheet [26.01KB] arrowLicence reviews