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Christmas and New Year in Sedgemoor

Sedgemoor District Council will remain open for business as usual during the holiday period on all days except bank holidays.

Rubbish and recycling collections will be two days later from Monday 25th to Friday 29th December, and one day later between Monday 1st to Friday 5th January. A Bank Holiday Collection leaflet from the Somerset Waste Partnership is available here: Icon for pdf Christmas & New Year Refuse Collections 2017/2018 [22.09KB]

Service Standards


Service standards are statements of service. The standards for each service set out the level of service that a customer should expect from that service. For some of the measures are measurable and where there are measurable standards, performance is monitored on a quarterly basis.

The council has service standards for the following services:

  • Benefits
  • Building Control
  • Careline
  • Clean Surroundings
  • Committee Meetings
  • Corporate Health
  • Customer Services
  • Economic Development
  • Environmental Health
  • Finance
  • Housing, Health and Wellbeing
  • Human Resources
  • Land Charges
  • Planning
  • Revenues
  • Somerset West Private Sector Housing Partnership

Corporate Health standards

The council also monitor a number of standards that do not necessarily fall within one particular service under a general heading of Corporate Health standards.

There are further standards planned for

  • Strategic Housing
  • Local Development Framework
  • Affordable Housing
  • CCTV

Performance Monitoring

All measurable standards are monitored on a quarterly basis and reported to the Executive committee of the council. For details of the performance of the services against the standards please see Sedgemoor District Council's Performance.

Service Standards and Performance Indicators 2017-18 [357.66KB]