There are a lot of organisations out there to support you if you have a concern about how you are or have been treated, if you feel you are being discriminated or if you have been a victim of crime or anti-social behaviour, then these organisations are there to help you.
Equality Advisory Support Service (EASS)
The EASS provides help and support to individuals on issues relating to equality and human rights. They are also able to accept referrals from organisations which, due to capacity or funding issues, are unable to provide 'in-depth help and support' to local users of their services. The service is accessible and inclusive which means we are able to support a wide variety different languages and they are able to support the Deaf community through their partnership with the Royal Association for Deaf People.
If a service user requires the support of lay advocate in order for them to understand the advice being given, the EASS are able to secure help and support through their partnership with VoiceAbility.
Examples of the types of issues the EASS have advised on:
A disabled individual who was trying to update banking details through the use of an interpreter at his local bank.
An individual who has been victimised by a pub landlord because he has inferred that a member of his staff was acting unlawfully by racially abusing a fellow customer.
A Voice is a free, independent and confidential advocacy service for victims of crime or anti-social behaviour run by the Care Forum in association with SEAP (Support, Empower, Advocate, Promote) and SARI (Stand Against Racism and Inequality).
A Voice can advocate for an individual they are over 18 years old, live in the Avon and Somerset Police force area and has one or more of the following:
Issues with their mental health
Physical Disabilities or
Become a victim because of their age, race, religion, gender identity, sexual orientation, religion and belief
A Voice Advocate can help individuals:
Understand the criminal justice process and their rights within it
Access services to help them cope and recover from the crime
Explore their options with them and support their decision-making
Get practical help from other agencies by working with them on their behalf
Make informed decisions by offering guidance and information
Get their voice heard
A Voice can be contacted by:
Phone: Freephone 08002540777 - Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
The Senior Citizen Liaison Team provide a comprehensive victim support package known as the Platinum Service Scheme for vulnerable older adults who been victims of doorstep crime or those who have been identified as being at high risk of becoming victims in the Avon and Somerset Police force area. The Platinum Service Scheme includes designated caseworkers for clients with a full range of support, including:
Crime prevention survey of clients home address
Personal safety pack, including free mobile phone and home-safe
Ongoing telephone support for indefinite period
Social Inclusion visits with other clients to support rehabilitation
Ongoing befriending opportunities with SCLT
SCLT can be contacted on 07788 236804
SCLT also produce The Senior Siren which is a free, bi-monthly magazine produced by the Senior Citizen Liaison Team. It contains lifestyle articles, games & puzzles, features on older adulthood and interviews with interesting people from all walks of life. Most importantly it also contains features to help older adults stay safe in their daily lives.